Privacy Policy

Last updated: 20th October 2025

This privacy policy (“Policy”) describes how the personally identifiable information (“Personal Information”) you may provide on the digitallydrunk.com website (“Website” or “Service”) and any of its related products and services (collectively, the “Services”) is collected, used, protected, and shared. It also explains the choices available to you regarding our use of your Personal Information and how you can access and update this information.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Digitally Drunk (“Digitally Drunk”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood and agree to be bound by the terms of this Policy. If you do not agree with this Policy, you must not use the Website or Services.

This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

1. Automatic collection of information

Our top priority is customer data security and, as such, we aim to minimize the Personal Information we process.

When you visit the Website, our servers may automatically record certain information that your browser or device sends, which may include:

IP address
Browser type and version
Device identifiers
Operating system
Referring URLs
Pages visited and the dates/times of access
Approximate location (based on IP)

This information is collected primarily to:

Identify potential cases of abuse
Maintain and improve the security and performance of the Website and Services
Produce aggregated, non-identifiable statistics about usage and traffic patterns

These statistics are not used to identify any particular user.

2. Collection of personal information

You can use certain parts of the Website without telling us who you are. However, some features and Services require that you provide specific Personal Information. We collect Personal Information that you voluntarily provide when you:

Create an account
Make a purchase
Subscribe to a newsletter
Fill out online forms or contact us
Engage with us via email, chat, or other communication channels

Depending on how you interact with us, this Personal Information may include:

Personal details: name, country of residence, time zone
Contact information: email address, billing address, shipping address, phone number
Account details: username, unique user ID, password (stored in encrypted form)
Payment information: credit/debit card details, bank details, billing records (processed via secure payment providers)
Professional details: company name, role, and related information (for business customers)

We may also obtain Personal Information about you from:

Public databases
Joint marketing partners
Third-party platforms you connect or authenticate through (for example, social media logins, if enabled)

You may choose not to provide certain information, but this may prevent you from using some features or Services. If you are unsure which information is mandatory, you can contact us using the details at the end of this Policy.

3. Use and processing of collected information

We process your Personal Information for one or more of the following purposes:

Create and manage user accounts
Provide, operate, and maintain the Website and Services
Fulfill and manage orders (including processing payments, invoices, and tax obligations)
Deliver products or services you have requested
Improve products, Services, and user experience
Send marketing and promotional communications (where permitted by law and your preferences)
Respond to inquiries and provide customer support
Enforce our terms and conditions and policies
Protect against fraud, abuse, and malicious users
Comply with legal obligations and respond to lawful requests
Support business operations, including analytics, reporting, and audits

Legal bases for processing (EEA/UK and similar regimes)

Where applicable (such as in the European Economic Area, the United Kingdom, or other jurisdictions with similar laws), we rely on one or more of the following legal bases:

Consent: You have given clear consent for us to process your Personal Information for a specific purpose.
Contract: Processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
Legal obligation: Processing is necessary to comply with our legal obligations (for example, tax, accounting, and regulatory duties).
Legitimate interests: Processing is necessary for our legitimate business interests or those of a third party, and such interests are not overridden by your data protection rights.
Public interest / Official authority (rare and where applicable): Processing is necessary for tasks carried out in the public interest, where such basis is provided by law.

Where required, we will clearly inform you when we are relying on consent and how you can withdraw it.

4. Billing, payments, and taxes

For Services that require payment, we collect and process payment information through third-party payment processors and/or acquiring banks. This information may include:

Cardholder name
Card number (tokenized by our payment processor)
Expiration date
Billing address
Transaction amount and currency

We do not store full payment card numbers on our own servers. Payment processing is handled by PCI-DSS-compliant providers. Sensitive payment information is transmitted via SSL-secured, encrypted channels.

Tax collection and compliance (global)

Because we serve customers in multiple countries, we may be required to collect, calculate, and remit taxes in accordance with the laws of your jurisdiction, including but not limited to:

Sales tax
Value Added Tax (VAT)
Goods and Services Tax (GST)
Digital services taxes or similar levies

To do this, we may:

Use your billing address, country, state, and other location data to determine applicable taxes
Share transaction details (including location, amount, and type of service) with tax authorities or tax reporting services where required by law
Retain transaction records for the period mandated by relevant tax and accounting laws in each region

By using our Services and making purchases, you acknowledge that we may collect and remit taxes as required by the government authorities in different regions of the world, based on the tax rules applicable to your country or region.

Your purchase transaction data is stored only as long as necessary to complete the transaction and comply with legal obligations (including tax and accounting requirements).

5. Managing your information

Depending on your account and local law, you may:

Access, update, or correct certain Personal Information in your account settings
Delete certain information directly from your profile or by contacting us
Adjust your communication preferences (e.g., unsubscribe from marketing emails)

Even if you delete information from your account, we may retain copies of certain Personal Information where necessary:

To comply with legal, tax, and regulatory obligations
To resolve disputes
To enforce our agreements
For legitimate business interests (e.g., records of fraud prevention)

6. Disclosure of information

We may share your Personal Information in the following circumstances:

Service providers and partners
With our trusted third-party service providers, affiliates, and partners who assist in operating the Website and Services, such as:
- Payment processors and banks
- Hosting providers and cloud platforms
- Email delivery and communication tools
- Analytics, marketing, and advertising partners (where allowed)
- Professional advisors (lawyers, accountants, auditors)
These parties are authorized to use your Personal Information only as necessary to provide services to us or as required by law, and they are contractually obligated to protect it.
Business transfers
In connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or transition of Service to another provider, your Personal Information may be among the transferred assets.
Legal obligations and protection
We may disclose Personal Information when required or permitted by law, such as to:
- Comply with a subpoena, court order, or other legal process
- Respond to lawful requests from public authorities
- Protect our rights, property, or safety
- Protect the safety of users or others
- Investigate and prevent fraud or abuse

We do not sell your Personal Information to unaffiliated third parties.

7. International data transfers

Our operations and service providers may be located in multiple countries, including India and the United States. As a result, your Personal Information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we implement appropriate safeguards (such as Standard Contractual Clauses, data processing agreements, and technical measures) to protect your Personal Information when it is transferred internationally.

8. Retention of information

We retain Personal Information for as long as necessary to:

Provide the Services you have requested
Fulfill the purposes outlined in this Policy
Comply with legal, tax, and regulatory obligations
Resolve disputes and enforce our agreements

When Personal Information is no longer required for these purposes, we will delete or anonymize it. We may continue to use aggregated and anonymized data (which does not identify you personally) for analytics, research, and business purposes.

After the retention period expires, the rights of access, erasure, rectification, and data portability may no longer be enforceable with respect to that data.

9. Your privacy rights

Depending on your location and applicable law, you may have some or all of the following rights regarding your Personal Information:

Right to withdraw consent
Where processing is based on your consent, you can withdraw that consent at any time.
Right to object
You may object to processing of your Personal Information performed on the basis of legitimate interests, or to direct marketing at any time.
Right of access
You may request confirmation of whether we process your Personal Information and obtain a copy of that information.
Right to rectification
You may request that we correct or update inaccurate or incomplete Personal Information.
Right to restriction of processing
You may request that we limit the processing of your Personal Information in certain circumstances.
Right to erasure (“right to be forgotten”)
You may request the deletion of your Personal Information, subject to legal and contractual restrictions.
Right to data portability
Where technically feasible and required by law, you may request to receive your Personal Information in a structured, commonly used, and machine-readable format, and to have it transmitted to another controller.

To exercise these rights, please contact us using the information provided in the “Contacting us” section below. We may need to verify your identity before responding to your request.

10. California privacy rights (CCPA/CPRA)

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

Right to know the categories and specific pieces of Personal Information collected about you
Right to know the categories of sources from which Personal Information is collected
Right to know the business or commercial purposes for collecting, selling, or sharing Personal Information
Right to know the categories of third parties to whom Personal Information is disclosed
Right to request deletion of Personal Information, subject to certain exceptions
Right to correct inaccurate Personal Information
Right to limit the use and disclosure of sensitive Personal Information (where applicable)
Right not to be discriminated against for exercising your CCPA/CPRA rights

We do not “sell” Personal Information as that term is defined under CCPA/CPRA. If we ever change this practice, we will update this Policy and provide any required notices and opt-out mechanisms.

California residents may contact us using the details at the end of this Policy to exercise their rights.

11. Do Not Track signals

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not wish to be tracked. Because there is no uniform standard for how DNT signals should be interpreted, our Website and Services do not currently respond to DNT signals.

Even so, as described in this Policy, we aim to limit our use and collection of Personal Information and provide you with control over your data where possible.

12. Email marketing and communications

We may send you:

Transactional emails related to your account and purchases (these are essential and cannot usually be opted out of).
Marketing emails and newsletters, where permitted by law and in line with your preferences.

You can opt out of marketing communications at any time by:

Clicking the “unsubscribe” link in the email, or
Contacting us directly using the details below

We will not share your email address with unaffiliated third parties for their own direct marketing purposes without your explicit consent.

13. Links to other resources

The Website and Services may contain links to websites, applications, or resources not owned or controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to read the privacy policies of every site and service that collects Personal Information.

14. Information security

We implement reasonable administrative, technical, and physical safeguards to protect Personal Information against unauthorized access, use, modification, or disclosure. These measures include:

SSL encryption for data in transit
Restricted access to Personal Information on a need-to-know basis
Regular security reviews and malware scans
Use of PCI-compliant payment providers

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Accordingly, while we strive to protect your Personal Information, you acknowledge that:

There are inherent security and privacy limitations on the Internet that are beyond our control;
We cannot guarantee absolute security of your Personal Information;
Any information transmitted to or from the Website and Services may be intercepted or altered by third parties despite our best efforts.

15. Data breach

In the event we become aware that the security of the Website or Services has been compromised, or that users’ Personal Information has been disclosed to unauthorized third parties as a result of external activity (such as security attacks or fraud), we may take reasonably appropriate measures, which may include:

Investigating the incident
Notifying affected individuals where required by law
Notifying relevant authorities and cooperating with law enforcement
Taking steps to mitigate harm and prevent future breaches

When notification is required, we will make reasonable efforts to:

Post a notice on the Website; and/or
Send you an email to the address associated with your account

16. Sanctions and restricted countries (OFAC and others)

We comply with applicable economic sanctions and export control laws, including those administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) and similar authorities in other jurisdictions.

Accordingly:

We do not provide Services to individuals, entities, or organizations that are listed on applicable sanctions lists (including OFAC’s Specially Designated Nationals (SDN) List or equivalent lists).
We do not offer Services to, or for the benefit of, users located in countries or territories subject to comprehensive sanctions or embargoes under applicable law (“OFAC countries” and similar restricted jurisdictions).
We may use IP address, payment information, and other data to help identify the location of users and ensure compliance with these requirements.

By using the Website and Services, you represent and warrant that:

You are not located in a restricted or sanctioned jurisdiction;
You are not listed on any sanctions list; and
You will not use the Services for any purpose prohibited by sanctions or export control laws.

17. Changes and amendments

We reserve the right to modify this Policy or its terms at our discretion. When we make material changes to how we treat Personal Information, we will:

Update the “Last updated” date at the top of this page, and
Provide additional notice where required by law (for example, via email or a prominent notice on the Website)

Unless otherwise specified, any updated Policy will be effective immediately upon posting on the Website. Your continued use of the Website and Services after the effective date constitutes your acceptance of the revised Policy.

We will not use your Personal Information in a materially different way than stated at the time of collection without obtaining your consent, where required by law.

18. Acceptance of this Policy

By accessing and using the Website and Services, you acknowledge that you have read this Policy, understand it, and agree to be bound by its terms. If you do not agree with this Policy, you must discontinue use of the Website and Services.

19. Contacting us

If you would like to contact us to understand more about this Policy, exercise your privacy rights, or raise any concerns about our handling of your Personal Information, you may do so using the details below:

Email:
info@digitallydrunk.com

India Office
Digitally Drunk
S-553, Sanskriti Enclave
Eldeco Udyaan-2
Lucknow, UP 226025, India
Phone: +91-9958405272

US Office
Digitally Drunk
309 Coffeen Avenue
Ste 1200
Sheridan, WY 82801, USA
Phone: +1-830-521-8300